Effective Date: May 28, 2025
Alpha Omega Gold LLC (“Alpha Omega Gold,” “we,” “our,” or “us”) operates https://www.ao.gold and related services (the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you interact with our Site or Services.
1. Scope and Acceptance
By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or provide any personal information.
2. Contact Information
Alpha Omega Gold LLC
12600 Hill Country Blvd, Suite R‑275
Bee Cave, TX 78738
Phone: 1‑855‑426‑4653
Email: privacy@ao.gold
3. Information We Collect
a. Information You Provide Directly: When you place an order, subscribe, or contact us, we may collect:
- Name, postal and email address
- Telephone number
- Payment details (e.g., credit/debit card information)
- Other information you choose to share (e.g., birthdate for promotions)
b. Information Collected Automatically: When you visit our Site, we may gather:
- Device identifiers (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referrer URL)
- Location data (approximate geolocation, country, ZIP code)
- Cookies and similar technologies
c. Information from Third Parties: We may receive information about you from service providers, analytics partners, or public sources.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, subscriptions, and requests.
- Communicate updates, confirmations, and support messages.
- Personalize and improve our Site, products, and services.
- Prevent fraud and ensure security.
- Send you marketing communications (with opt‑out options).
- Comply with legal obligations and protect our rights.
5. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: Third parties performing functions on our behalf (payment processors, shipping partners, marketing tools).
- Legal Requirements: When required by law, regulation, subpoena, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Aggregate or Anonymized Data: For research, analytics, or marketing insights, not linked to identifiable individuals.
6. Tracking Technologies
We and our partners use cookies, web beacons, embedded scripts, and similar tools to:
- Remember your preferences and settings
- Analyze Site usage and performance
- Deliver targeted advertising (with opt‑out mechanisms)
You may manage or disable cookies via your browser settings, but this may affect Site functionality.
7. Your Choices and Rights
a. Marketing Opt‑Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or by emailing privacy@ao.gold.
b. Access and Correction: You may request access to, correction, or deletion of your personal information by contacting us at privacy@ao.gold.
c. Do Not Track: Our Site does not respond to browser “Do Not Track” signals at this time.
d. California Privacy Rights: If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know, delete, and opt‑out of the sale of personal information. To exercise these rights, please contact us at privacy@ao.gold.
8. Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
9. Children
Our Site is not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently gathered data from a child under 16, please contact us to request deletion.
10. International Transfers
Your information may be processed in the United States. By using our Site, you consent to any transfer of information necessary for processing, consistent with this Privacy Policy.
11. SMS Marketing & Terms of Service
SMS Marketing Privacy Notice
By opting in to receive SMS messages from Alpha Omega Gold LLC, you agree to our SMS Privacy Terms and acknowledge our full Privacy Policy. Please review it carefully to understand how we handle your information.
Collected Information
- We collect your mobile phone number, your name (if provided), and any demographic details you voluntarily submit on our web form.
Use of Information
- Your mobile number is used solely to send you transactional alerts, account updates, promotional offers, appointment scheduling, reminders, post‑visit instructions, lab notifications, and billing notifications via SMS.
- We may use aggregate, non‑identifiable data to analyze campaign effectiveness and improve our services.
Sharing of Information
- Alpha Omega Gold LLC does not share your SMS consent, phone number, or any personally identifiable information with third parties or affiliates for marketing purposes.
- We may share your data only with trusted service providers (e.g., SMS gateway providers) for the sole purpose of delivering messages on our behalf.
Message Terms
- Message frequency varies. Message and data rates may apply.
- For HELP, reply HELP. To opt out, reply STOP to any message.
12. Changes to This Policy
We may update this Privacy Policy at any time. We will post the revised version with a new “Effective Date.” Continued use of our Site after changes constitutes acceptance.
Questions or Concerns?
Contact us at privacy@ao.gold or call 1‑855‑426‑4653. We are here to help.
